Frequently asked questions about Vault13 comics & collectables

If you still have questions feel free to contact us.

Question Google says you're open but the door is closed?
AnswerExactly. We value personal space so if you’re a true fan just ring the doorbell and we’ll let you in. This is our way to keep the store-vibe chill. We prefer personal contact above mass tourism.
Question Can I return my items?
AnswerYes. You can return items within 14 days after you received your order. Make sure you read our Returns Policy for specific details and instructions.
Question Can I park near the store if I want to shop exclusive items?
AnswerYes. We’ve got private parking behind our store. If you want to check out statues or collector items contact us so we can make an appointment. Be aware, that we have limited space so we can’t just let everybody park as they please. Just to be safe we recommend you give us a call or send us an e-mail so we can take our time and show you around our collection.